So I called my mobile network operator… Vodatel

Call Center

“Damn it! I never subscribed for this service.” Navin (that’s not me, notice the spelling) said holding his mobile bill. “These guys think that they can take me for a ride.” With this he punched in the complaint only number of Vodatel.

“Welcome to Vodatel. Vodatel me aapka swagat hai. Hindi ke liye ek dabayein. Marathi saathi don daabaa. For English press three.”

Navin pressed three.

Yeh call prashishan avan gunvatta ke hetu record kiya jaa sakta hai. Yeh call kaa sujhaav jaanane ke liye aapko hamari taraf se ek SMS mil sakta hai. Pratiuttar mein apna kimiti sujhaav de. Yeh SMS aapke liye nishulk rahega.

“Welcome to Vodatel. This is Prakash. How may I help you?”

“You guys charged me with some Bollywood songs service. I never subscribed to it.” Navin shouted.

“Sorry for the inconvenience sir. May I know who am I speaking with.” the call center executive said unsuccessfully trying to dissipate Navin’s anger.

“Navin”

“Sorry!”

“NAVIN”

“Sorry, I can’t hear you sir.”

“N… A… V… I… N…” Navin shouted at the top of his voice spelling out name.

“N for Pneumonia?” came the reply!

Image credits: Smiley with headphone taken from here

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2 thoughts on “So I called my mobile network operator… Vodatel

  1. ttanvi November 6, 2012 / 4:13 pm

    Hahahaha ! The customer care people can really annoy the hell out of people. My sympathies to you. You know, maybe they get some thrill out of it. I ve also had some really bad experiences with them that ended with me yelling at them and slamming the phone eventually.

    • Naveen November 6, 2012 / 9:52 pm

      I don’t know whether they get any thrill out of it but I sure do get something to write about… 🙂

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